Timepiece Support

If you have a question or run into a problem while using Timepiece, please contact us below.

Contact

If you send your message through the app's "Report a Problem" function, the app version and device information are included, which lets us look into it faster.

Restoring Purchases

If you have reinstalled the app or changed devices, tap "Restore Purchases" in the app while signed in with the same Apple account to use the skins you purchased again.

Refunds

Payments and refunds are handled by Apple. You can request a refund at reportaproblem.apple.com.

Terms · Policy

Business Information

Business name: LimeJellyJuice (라임젤리주스)
Representative: Dong Yoon Kim
Business address: 26F, V859, 165 Convensia-daero, Yeonsu-gu, Incheon 21998, Republic of Korea
Business registration no.: 343-22-02566
Mail-order business report no.: 2026-Incheon Yeonsu-gu-2619
Email: timepiece.support@gmail.com